Refund policy

Thank you for choosing E-X-O Clothing for your fashion needs. We strive to provide you with the best shopping experience possible. If you are not completely satisfied with your purchase. We have established the following return policy:

Returns Eligibility:

1.1. Returns will be accepted within 14 days from the date of delivery.

1.2. The item(s) must be in its original condition, unworn, unwashed, and with all tags attached.

1.3. Sale items, undergarments, and accessories (excluding faulty items) are non-returnable and non-refundable.

Return Process:

2.1. To initiate a return, please contact our customer service team within 14 days of receiving your

order. You can reach us at Aniska: 072 793 8673

Email:

2.2. Provide us with your order number, the item(s) you wish to return, and the reason for the return.

2.3. Upon approval, we will provide you with a Return Authorization (RA) number and instructions on how to proceed with the return.