Shipping policy

Shipping Responsibility:

3.1. The customer is responsible for the shipping costs associated with the return.

3.2. We recommend using a trackable shipping method and keeping the tracking number for reference.

3.3. E-X-O Clothing is not responsible for any lost or damaged items during the return shipping process.

Size Exchange:

4.1. If you received an item that doesn’t fit correctly, you may request a size exchange within the eligible return period.

4.2. Contact our customer service team with your request, and we will assist you with the exchange process.

4.3. The exchanged item will be shipped to you at no additional cost.

Refunds:

5.1. Once we receive and inspect the returned item(s), we will process your refund within 14 days.

5.2. Refunds will be issued in the original form of payment used for the purchase.

5.3. Please note that shipping costs are non-refundable.